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Frequently Asked Questions

Quick answers from material handling experts.

Pick your equipment or a topic below. If you do not see your question, give us a call.

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General About us →

What is a VRC?

A vertical reciprocating conveyor (VRC) is a material lift that moves goods between two or more levels. It is a safe, code-compliant and much less expensive alternative to a freight elevator for pallets, carts and supplies, covered by the ASME B20.1 conveyor safety standard.

Who owns Wizard?

Wizard is family-owned and operated by founder Dave Butler and his two sons.

Do you build your own lifts?

Yes. We design and manufacture our own hydraulic, mechanical, sidewalk and casket lifts. We also source and install equipment from industry leaders and stand behind it the same way.

Where are you located?

Our home base is Fairfield, NJ. We service NJ, PA, NYC and NY State, and ship lifts nationwide with factory support for the installation.

Can you handle large or multi-site projects?

Yes. We have delivered projects for national brands. Whether it is one lift or a multi-site rollout, every job gets the same attention.

Will I deal with a salesperson or the people doing the work?

The people doing the work. One team handles your project from the first call through the final walkthrough.

Hydraulic Lifts View page →

Hydraulic or mechanical: which do I need?

For one, two or three stories, mezzanines and docks, a hydraulic lift is usually the most economical choice. For taller buildings, more floors or heavy daily traffic, a mechanical lift is the better fit. See Mechanical Lifts

Can it fit in a stairwell or existing shaft?

Often, yes. We have built lifts inside existing stairwells with no structural changes. We look at the space and build the lift and enclosure to fit.

Do I need a pit?

Usually a shallow one so the platform sits flush with the floor. If a pit is not possible, a ramp at the lower level can work instead. We confirm it while preparing specs.

Mechanical Lifts View page →

Mechanical or hydraulic: which do I need?

For one, two or three stories, mezzanines and docks, a hydraulic lift is usually the most economical choice. For taller buildings, more floors or heavy daily traffic, a mechanical lift is the better fit. See Hydraulic Lifts

Who makes your mechanical lifts?

We work with proven, American-made VRC manufacturers and pick the right lift for your job. We spec, install, inspect and service them, so you deal with one team from start to finish.

How high can a mechanical VRC go?

Mechanical VRCs can travel up to 100 ft and serve multiple levels.

Sidewalk Lifts View page →

How is a sidewalk lift different from a regular material lift?

Nothing sits above the top landing. A regular lift has an enclosure or mast above the top floor. A sidewalk lift rises through trap doors in the sidewalk, and when it is down the doors close flush with the pavement.

Can you replace our old sidewalk lift without digging a new vault?

Often, yes. We measure the existing vault and build the new lift to fit it.

How does it get installed?

The lift arrives fully built. A boom truck sets it into the prepared vault in a single pick, then it is connected, tested and inspected.

Does a sidewalk lift need a permit?

Almost always. We can handle permits, inspections and testing if needed. Permits, Inspections & Testing

Can people ride on it?

No. Sidewalk lifts carry materials only.

Casket Lifts View page →

Is a casket lift the same as an elevator?

No. A casket lift carries caskets and supplies only, not people. That makes it much less expensive to buy, install and maintain than an elevator.

Will it fit in our existing building?

Usually, yes. We build the lift to fit, including older funeral homes with tight footprints.

Can staff ride on it?

No. Casket lifts carry caskets and supplies only.

Can you service our existing casket lift?

Yes. We service, maintain and repair casket lifts from any and all VRC brands. Service & Maintenance

Dock Lifts View page →

Do I need a pit?

No. Surface-mounted and portable dock lifts sit on the floor. A pit-mounted lift sits flush with grade so pallet jacks roll straight on.

How much can a dock lift carry?

Autoquip dock lifts range from about 2,000 lb up to 15,000 lb, depending on the model.

Can one lift handle different truck heights?

Yes. The platform stops at the height of each truck bed for a level transfer.

Who builds the lifts?

Autoquip builds them. Wizard sells, installs and services them.

Dumbwaiters View page →

What is a dumbwaiter?

A small freight elevator for moving food, files and supplies between floors. It carries materials only, never people.

Who makes your dumbwaiters?

We source them from a proven manufacturer and match the unit to your application. Wizard installs and services them, so you deal with one team.

What sizes are available?

Capacities from 75 to 500 lb, with car sizes from 18 x 18 x 24 in up to 36 x 36 x 48 in. Custom sizes are available.

What code covers dumbwaiters?

Dumbwaiters are covered by the ASME A17.1 elevator code. Our units are ETL certified to ASME A17.1 and A17.5.

Can you modernize our old dumbwaiter?

Yes. We repair, upgrade and maintain dumbwaiters of any brand. Service & Maintenance

Car Lifts View page →

Who builds Vasari lifts?

Vasari is a brand of Autoquip, built in Guthrie, Oklahoma. Wizard installs and services them across NJ, PA, NYC and NY State.

How deep is the pit?

The standard 4-post underground lift needs a 24.5 in pit, with overhead clearance equal to the travel plus 6 in. Telescoping models work with less overhead.

How much can it carry?

7,000 lb standard, or 14,000 lb on the two-vehicle option. Standard lifts allow up to 4,000 lb on a single axle at the front edge.

Can the top match my floor or driveway?

Yes. The top deck can be finished with tile, pavers, concrete or sod so it blends in when the lift is down.

Is it safe with family around?

It runs only with a key and code, stops the moment the button is released, and can use cameras, motion sensors and photo eyes to stop if anyone is in the way.

Do you service car lifts you did not install?

Yes. We repair, inspect and maintain lifts of any brand. Service & Maintenance

Dumpers View page →

What kinds of containers can a hydraulic dumper handle?

Almost any: boxes, gaylords, tote bins, drums, pails, bales, hoppers and custom containers. The skip and hold-down are designed around your exact container, and one dumper can often handle several sizes.

What is the difference between a hydraulic dumper and a skip hoist?

Hydraulic dumpers use cylinders to lift and tip, which suits floor-level and mid-height dumping. Skip hoists carry the container up a tower on a cable or chain drive for very high dump points and long travel.

What is a Lift & Seal dumper?

A dumper that raises the container into a sealed dust hood before tipping, so powders and fine materials discharge without dust or contamination.

Do I need a pit or building modifications?

No. Hydraulic dumpers are free-standing and ship fully assembled and pre-wired, so most installs only need a level floor, anchors and power.

Can it be automated?

Yes. Dumpers can be loaded by conveyor or AGV and tied into your plant controls.

Who builds the dumpers?

A proven manufacturing partner builds them. Wizard supplies and services them, so you have one team from quote to start-up.

Installation View page →

How far will you travel for an install?

Our core area is 0 to 50 miles from Fairfield, NJ, which covers the NYC metro and northern and central NJ. We cover 50 to 100 miles on a standard schedule and take on larger installs up to about 200 miles. Beyond that, we offer factory supervision and support throughout the installation.

I am out of state. Can you still help?

Yes. We ship nationwide with an installation manual and drawings, and we offer factory supervision and support throughout the installation. A Wizard technician can also travel to supervise on site.

Do you handle permits and inspections?

Yes, if needed. We can file with the local building department and get the lift ready for inspection. Some customers handle permits themselves. See how it works

What do I need to have ready before the install?

We go over it while preparing specs: pit, power, structure and access. The approval drawings show your contractor exactly what to prepare.

What if there is no dock or crane access?

We bring the right equipment for the site. Boom trucks handle curbside picks, and rough-terrain telehandlers position equipment where a crane cannot reach.

What happens after the lift is installed?

We test it, get it inspected and walk your operators through it at hand-off. After that, our maintenance plans keep it running.

Service & Maintenance View page →

Do you service lifts you did not install?

Yes. We repair, inspect and maintain lifts from any and all VRC brands, not just the ones we built or installed.

Do I need a contract to get service?

No. General maintenance and repairs are available any time, contract or not. A contract adds scheduled visits, 10% off parts and labor, and a direct line for repairs.

How often should my lift be serviced?

It depends on how hard it works. Twice a year suits lower-usage equipment. Four times a year is our standard for daily-use lifts. Monthly visits fit high-traffic, multi-shift or critical-uptime equipment. We will recommend a schedule when we see your lift.

What does the 10% discount cover?

Contract customers save 10% on parts and labor invoices for repairs while under agreement.

What areas do you cover?

We service NJ, PA, NYC and NY State. Call us if you are not sure your location is covered.

Permits & Testing View page →

Do I need a permit or inspection?

In most areas, yes, and requirements vary by state and city. We can handle permits, inspections and testing if needed. Check VRC codes by state.

What is a Category 1 test?

A routine annual test of the lift and its safety and operating devices. It confirms the equipment is working the way it should between full-load tests.

What is a Category 5 test?

A full-load test done on a longer code cycle. It confirms the lift performs safely under its rated load.

What is a periodic test?

A hands-on check every 6 months. We test gates and interlocks, safety and operating devices, controls, and the hydraulic or chain drive, then keep a written checklist on file for your inspector. Required intervals vary by state and city.

How often does my lift need to be tested?

Category 1 tests are annual. Category 5 tests run on a longer cycle set by the code in your area. We recommend a periodic test every 6 months. Check the requirements for your state, or call us and we will tell you what is due.

Can you test a lift you did not install?

Yes. We test and inspect lifts from any and all VRC brands.

Do you help with permits?

Yes. We can file permits if needed and help keep your certificates current.

What do I need to get started?

The type of lift, where it is, and the date of the last test or inspection if you have it. A copy of your current certificate helps too.

For Architects View page →

What section number should I use?

Assign the number per your office standard. Material lifts are typically placed in Division 14, Conveying Equipment.

Can I edit the spec?

Yes. It is a Word file built to be edited. Choose between the bracketed options, fill in the blanks and delete the specifier notes before issuing. For Architects & Specifiers

Which code covers a material lift?

Material lifts (VRCs) are covered by ASME B20.1, the conveyor safety standard, plus any state or local requirements. Some states regulate VRCs under their elevator code, so check our VRC State Codes page.

Can you provide sealed calculations?

Yes. Equipment and anchorage reaction loads can be signed and sealed by a PE licensed in the project state when required. Slab and anchor design remain by the project engineer.

Do you also install and service?

Yes. We manufacture, install and service our lifts, so one firm is responsible from submittals through inspection.

Do you have specs for other products?

Hydraulic VRC and hydraulic sidewalk lift specs are available now on our Architects & Specifiers page. A dumbwaiter spec is in progress. Call us for a project-specific edit in the meantime.

Still have a question?Call (973) 239-1451 or send us a message.